Skip to content

What to automate & what not to automate?

what should be automated and what shouldn't be.jpg

Small businesses in particular should urgently automate parts of their day-to-day operations in order to have more capacity to serve their customers. Fortunately, there is no better place to do this than the Internet.

Having your own website can simplify and automate an extremely large number of processes.

To name a few examples:

Forms

  • Customer support
  • Customer inquiries
  • Surveys
  • Recording customer data
  • Marketing Surveys

Online stores

  • Product presentation
  • Product information
  • Payment processing
  • Statistics for accounting

Websites

  • Answer frequently asked questions in a professional and structured way
  • Provide knowledge
  • Share company culture
  • Tool for online advertising

As you can imagine, this list can be continued as long as you like.all self-employed people have somewhere a dull job or one they don’t like to do, but which could be easily automated.one of the best tools to implement such a thing is “Zapier”. To counter this with an open source variant for self-hosting, I would also like to mention “n8n”.

Automate customer support and co.

Remember that 10 min per day per year (*260 days) is about one week of work (43.333 H), which you could probably better spend on marketing, customer support or product development. On top of that, you usually have more than one of these jobs. 

Especially as a self-employed person or small SME, you should minimize the activities that do not actively generate income and maximize and improve all activities that generate value for your customers. 

Automation should be done in small steps, so that you are not only busy with automation or have too little influence on what is happening. Nevertheless, you should think about what could be automated in your own company.

Leave a Comment





which communication channels do you want to use.jpg

E-Mail Module for SEO outreach and WooCommerce workflows

What problems does the WordPress module solve? Simpler, reduced, unified backend UX for new and existing website which generates a…

Read More
paid advertising social media search engines.jpg

Paid advertising (social media/search engines)

Paid online advertising – pull advertising and push advertising Billboard advertising, as it has existed for ages, would be called…

Read More
orbitype as an entrepreneur.png

Orbitype is a huge help to me in my everyday life as an entrepreneur

An entrepreneur is an all-rounder As an entrepreneur, you have many tasks every day. You have to be an all-rounder who is always able and willing to make decisions in all areas. As an all-rounder, you usually have your stronger and weaker areas. I…

Read More
passive monetization part 1 2.jpg

Passive Monetisation Part 2/2

Product recommendation Another way to monetize your website is to recommend products. The process is roughly as follows: First, your…

Read More
user journey your potential customers.jpg

User journey of your potential customers

What is a user experience? User experience starts well before the first visit to your website. The user experience is…

Read More
what is content marketing and what forms can it take.jpg

Content marketing in various forms

Content marketing is the art of using content to generate reach on Google, Facebook and all other social media platforms.…

Read More

Plans & pricing

Stay cool, we have a 48-hour money back guarantee!

Pro is including all from Free